PRIVACY policy
WHAT INFORMATION DO WE COLLECT?
WHEN YOU VISIT WOODSTOCKLONDON.COM, CERTAIN INFORMATION IS COLLECTED FROM YOU WHEN YOU PLACE AN ORDER, BROWSE THE STORE, OR CONSENT TO JOINING OUR MAILING LIST, SUCH AS;
- YOUR NAME, DELIVERY ADDRESS, POSTAL ADDRESS AND EMAIL ADDRESS
- YOUR PAYMENT INFORMATION
- YOUR PURCHASE HISTORY
- YOUR IP ADDRESS, BROWSER, DEVICE TYPE, LOCATION DATA, REFERRING URL AND HOW YOU USE OUR WEBSITE
WHY DO WE COLLECT IT?
CERTAIN INFORMATION IS NEEDED FROM YOU IN ORDER TO PROVIDE THE SERVICE YOU HAVE REQUESTED. WE WILL NEED YOUR NAME AND SHIPPING DETAILS TO SEND YOUR ITEMS TO YOU. YOUR PAYMENT INFORMATION ENABLES PAYMENT TO BE PROCESSED AND WE CAN NOTIFY YOU OF ANY ISSUES WITH YOUR ORDER ALONG WITH TRACKING INFORMATION VIA YOUR EMAIL ADDRESS.
KNOWING YOUR PURCHASE HISTORY WITH US ASSISTS US IN A MORE PERSONAL CUSTOMER SERVICE.
WE AUTOMATICALLY RECEIVE INFORMATION ABOUT YOUR IP ADDRESS WHEN YOU BROWSE OUR STORE, ALONG WITH BROWSER AND DEVICE TYPE, LOCATION DATA, REFERRING URL AND HOW YOU USE OUR WEBSITE. THIS INFORMATION HELPS US UNDERSTAND OUR CUSTOMERS BETTER AND HELPS US IMPROVE THE SERVICES WE OFFER.
IF YOU HAVE SIGNED UP TO OUR MAILING LIST, WE WILL SEND YOU NEWSLETTERS ABOUT WOODSTOCK'S NEWS AND OFFERS. YOU ARE FREE TO UNSUBSCRIBE FROM THESE EMAILS AT ANY TIME BY CLICKING THE LINK AT THE BOTTOM OF THE EMAIL.
SQUARESPACE
Our online shop is hosted by Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Squarespace’s data storage, databases and the general Squarespace application.
For more insight, you may also want to read the Squarespace Terms of Service here or Privacy Statement here:
http://www.squarespace.com/terms-of-service/
http://www.squarespace.com/privacy/
MAILING LIST
OUR MAILING LIST IS HELD SECURELY WITH MAILCHIMP AND WE use THE DOUBLE OPT sign up IN TO MAKE SURE YOU ARE HAPPY TO RECEIVE INFORMATION FROM US. IF AT ANY POINT YOU CHOOSE NOT TO RECEIVE ANY FURTHER NEWLETTERS FROM US, YOU CAN UNSUBSCRIBE BY FOLLOWING THE LINK AT THE BOTTOM OF THE EMAIL. YOU CAN READ THE MAILCHIMP SECURITY INFORMATION HERE:
https://mailchimp.com/about/security/
SECURITY
WE RESPECT YOUR PRIVACY, AND If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. REASONABLE STEPS TO PROTECT store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps us to protect your data. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.
COOKIES
WOODSTOCK LONDON'S online shop is built using Squarespace.com and Stripe.com, for more information on cookies that may be stored on your computer, please refer to their privacy policies:
http://www.squarespace.com/privacy/
https://stripe.com/gb/privacy